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Updated: January 1, 2024
SERVICES OFFERED
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PRODUCTS SUPPORTED
Final Draft 13
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PERSONS SUPPORTED
Only the person to whom supported Final Draft software or the Go iOS app is registered may receive technical support for that product. No technical support is provided to associates or relatives of the registered user.
TERMS OF SUPPORT
Technical support emails will be replied to no later than the end of the next business day.
DISCLAIMERS
Final Draft reserves the right at any time to refuse, restrict, suspend or terminate technical support to any customer who becomes abusive or uses foul language with any of our staff.
Final Draft reserves the right to discontinue technical support for products as they become obsolete against new operating systems.
Final Draft reserves the right to change terms of support and/or services offered at any time.