Returns and Refunds
Last updated September 12, 2016.
Software Returns to Cast & Crew Production Software, LLC dba Final Draft
For customers who purchased a Final Draft single-user screenwriting software product directly from us, we offer a 30-day money-back guarantee from date of purchase.
We will refund the purchase price after verification that all activations have been removed from any computers on which Final Draft screenwriting software has been installed. No refund will be issued until all activations have been returned to the license account.
Click HERE for information on how to deactivate Final Draft screenwriting software.
Software Returns to Third-Party Vendors
If Final Draft screenwriting software is purchased from a source other than us, (i.e. The Writers Store, Amazon.com, a university bookstore, etc.), you must return the software to that reseller per their return policy and procedures.
All activations must be removed from any computers on which Final Draft screenwriting software has been installed.
Once the software has been deactivated and returned to the place of purchase, no activations, updates, upgrades or technical support will be provided by us.
Software returns due to wrong licenses
If you are returning an original software product due to the purchase of an incorrect license type (i.e. full version rather than EDU version) please contact our sales department to purchase the correct license needed.