Contact Technical Support

NOTE: Live technical support for Final Draft 9 has been discontinued. The program will still run on computers with appropriate operating systems, but phone, email and chat support with Final Draft technicians is no longer available.

You must be a registered user of Final Draft® 12 / 11 / 10 or a Final Draft iOS application to receive technical support.

Phone Support (Tech Help)

Free phone support is available 8:30AM to 5:30PM PT, Mon – Fri. Carrier rates may apply.

Email Support

Email a Final Draft technician. You should receive a response by the end of the next business day (but usually sooner).

Email Now

Support via Text

Text “I need help” to query our 24/7 smartbot or text with a technician (business hours only) about quick solutions to common problems.
*Data rates may apply
**Note: Your number will not be used for marketing purposes. Some international callers may not be able to use this service.

Phone Support (Activation Only)

Need to activate or reactivate Final Draft? Contact us 24/7. Carrier rates may apply.
Note: Activation support for Final Draft 8 and older has been discontinued.