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Software Support

Authorization issues for Final Draft 5 and 6 users:
Due to server issues, online authorization for Final Draft versions 5 and 6 (Windows only) is unavailable.

Click here for more information


Final Draft version 5 users may

	launch the program with the CD in the drive (once the program is open, the CD may be removed)

Final Draft version 6 users may

	launch the program with the CD in the drive (once the program is open, the CD may be removed)

	call for live authorization assistance: (818) 789-6281 9am-5pm PST M-F, or (818) 906-8930 outside of those hours (If you call outside of business hours, you may be asked to enter your credit card number, but if the call is strictly about authorization or deauthorization, the representative will make sure that the cost of the call is refunded.)

We apologize for any inconvenience this may cause.

Many technical issues can be resolved easily by updating to the latest version of Final Draft or Final Draft AV. Before contacting technical support, check to make sure that you are using the latest version of our software. How to check

How to Get Technical Support

		Search Knowledge Base Contains over 900 articles dealing with technical issues, how-to’s, troubleshooting, tricks and tips.

		Free Email Support During our regular business hours, our typical response time is two to four hours.

		Free Chat Support Chat live with a technician. (Available 9:30am - 4:30pm PST, Mon-Fri)

		Telephone Technical Support Have a technician answer software questions and resolve technical issues. Live Activation Speak with a representative about activating and deactivating.

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Most Common Technical Issues

Activation/Deactivation		Title Page
How do I activate Final Draft 7 or AV2.5? How do I deactivate Final Draft 7 or AV2.5? I didn't get a chance to deactivate. How can I get my activation back? Will reformatting my hard drive affect the authorization/activation? More...		How do I create and save the title page? How do I print the title page with my script? How can I clear or remove the title page from a Final Draft script? Can I have multiple title pages? More...
Registration and Program Management		PDF
What does it mean to register, activate, install, etc.? On how many computers can I activate Final Draft 7 or AV2.5? Can my writing partner and I share one copy of Final Draft or AV2? How can I tell which version of Final Draft I'm running? More...		Does Final Draft save to PDF (Adobe Acrobat document)? Can I save to PDF without the title page showing? When I save as a PDF, the PDF is huge -- 5-7 MB. Save As PDF in Final Draft 7 on Vista returns a Printer error. More...
Operating Systems, Importing/Exporting		Email
Final Draft 7 and AV 2.5 on Vista Final Draft 7 and AV 2.5 on Intel Mac computers Which version of Final Draft can I run on which operating system? Importing a script from another program such as Word (with screenshots). How can I open my script in another word processing program? More...		I'm having problems e-mailing files using Yahoo, Hotmail, AOL web or other web-based email programs. When I email my script to someone, why can't they open it? I can't email my script using Final Draft's email command. Can I e-mail a portion of my script, not the whole thing? More...