Get live help in real time with a Final Draft® technician via instant messaging.
Important: You must be a registered customer of Final Draft 9 / 8 or a Final Draft Mobile application to receive customer support via this chat service.
Registered customers of Final Draft 7 and AV may use this chat service for assistance with software activation. Live customer support (chat, email, phone) for these programs has been discontinued. Support options for Final Draft 7 users are HERE.
If you have not yet registered your Customer Number, go to the Support > Customer Service section of our website and complete
the online registration.
If your chat window did not automatically open, click the button above.
Live customer support for older versions of our software has been discontinued and users of these programs will NOT be able to get help via this chat service. Instead, there are solutions in our online FAQ pages, in the interactive troubleshooter and in the PDF User Guides that shipped with the software.
Need to find your current product's version number?
You will need your customer number to download updates or to get customer support. Need to find your customer number?
Registered but forgot your customer number?
Using an older version of our software? Upgrade today at a discount!
© 2015 Final Draft, Inc. All rights reserved.