Support Chat is closed.
Chat is normally available Mon-Fri, 8:30am - 5:30pm Pacific Time.
If you are attempting to chat within
these hours, there may not be any agents
available at this time.
While our support chat is closed, we recommend that you try to find a solution to your issue with the online knowledge base or the interactive troubleshooter. If you need to contact a technician immediately, information about telephone technical support is here.
We also offer email service, with a reply coming no later than the end of the next business day (although during the business week the response time is usually a couple of hours).