Support Chat is closed.

Chat is normally available Mon-Fri, 9:30am - 4:30pm Pacific Time.

If you are attempting to chat within these hours, there may not be any agents available at this time.

While our support chat is closed, we recommend that you try to find a solution to your issue with the online knowledge base or the interactive troubleshooter. If you need to contact a technician immediately, information about telephone technical support is here.

We also offer email service, with a reply coming no later than the end of the next business day (although during the business week the response time is usually a couple of hours).

Final Draft version 6 and earlier & Final Draft AV version 2.0 *
and earlier are no longer supported.
Live technical support for older versions of our software has been discontinued and users of these programs will NOT be able to get help via this chat service. Instead, there are solutions in our online FAQ pages, in the interactive troubleshooter and in the PDF User Guides that shipped with the software.

* Registered owners of Final Draft AV 2.0 can upgrade to version 2.5 for free.
Please contact our sales department at (800) 231-4055 for more information.

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- 16 Megabytes of RAM
- Graphics card capable of 640x480 resolution

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