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Chat Support

Get live help in real time with a Final Draft technician via instant messaging.

Have your support questions answered via instant messaging by a Final Draft technician. Chat support is free for registered users and is available 9:30am – 4:30pm, PST. (excluding holidays)

Try the FAQ pages first.

Many people find the answers they're looking for in the FAQ pages quickly and easily and don't need to contact us. However, if you don't see the answer you need in the FAQ pages, there's a link to chat support at the bottom of every FAQ page.

Click HERE to reach the FAQ search page.

Chat support requirements:

Technical support for Final Draft 5 and earlier and Final Draft AV 1 has been discontinued and users of these programs will NOT be able to get help via this chat service. Instead, there are solutions in our online FAQ pages and in the PDF manuals that shipped with the software.

System requirements for chat:
- Internet Explorer 4.x or later, Netscape 5.0 or later, Firefox, Opera 4.0 or later, or Safari
- 28.8K or faster Internet connection
- 16 Megabytes of RAM
- Graphics card capable of 640x480 resolution

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