Authorization issues for Final Draft 5 and 6 users: Due to server issues, online authorization for Final Draft versions 5 and 6 (Windows only) is temporarily unavailable.
launch the program with the CD in the drive (once the program is open, the CD may be removed)
Final Draft version 6 users may
launch the program with the CD in the drive (once the program is open, the CD may be removed)
use our touch-tone authorization service by calling (888) 320-7555, available 24 hours/day, 7days/week
call for live authorization assistance: (818) 789-6281 9am-5pm PST M-F, or (888) 320-7555 outside of those hours
(If you call outside of business hours, you may be asked to enter your credit card number, but if the call is strictly about authorization or deauthorization, the representative will make sure that the cost of the call is refunded.)
We apologize for any inconvenience that this may cause and we are working to correct the problem as quickly as possible.
Many technical issues can be resolved easily by updating to the latest version of Final Draft
or Final Draft AV. Before contacting technical support, check to make sure that you are using the latest version of our software.How to check
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