Contact Technical Support
NOTE: Activation support for Final Draft 9 and older has been discontinued.
Quick Guide
Troubleshoot the most common issues:
- Activate FD13/reset password
- Install FD13 for Macintosh or Windows
- Reset an FD11 or FD12 activation
- Reinstall FD12 for Macintosh or Windows
- Reinstall FD11 for Macintosh or Windows
- Beginning tutorials/Quick Start
- Recovering a script
- Knowledge Base
Email Support
Registered users of Final Draft 13 / 12 / 11 / 10 or a Final Draft iOS application (such as FD Go) can get support questions answered by a Final Draft technician by email.
- For versions 10-12, you have not yet registered, click here to register.
- Final Draft 13 and FD Go users have been registered automatically.
- Don’t have your customer number on hand? Retrieve your number here.
- Final Draft 9 and earlier are no longer supported. Older user manuals can be found here.
Name & Email Address must match your customer registration.
Describe your situation with as much detail as you have available, so that we can resolve it as quickly as possible. Helpful information to provide would include:
- The exact text of any error message you receive
- When the problem started
- The exact steps you took or can take to produce the problem
- Whether the problem occurs with one specific script or more than one
- Whether the problem occurs on one specific computer or more than one
Thank You!
A Final Draft team member will be in touch shortly.