Returns and Refunds


 

Last updated  September 12, 2016.

Software Returns to Cast & Crew Production Software, LLC dba Final Draft 

For customers who purchased  a Final Draft  single-user screenwriting software product directly from us, we offer a 30-day money-back guarantee from date of purchase.

We will refund the purchase price after verification that all activations have been removed from any computers on which Final Draft screenwriting software has been installed. No refund will be issued until all activations have been returned to the license account.

 

Click HERE for information on how to deactivate Final Draft screenwriting software.

Software Returns to Third-Party Vendors

If Final Draft screenwriting software is purchased from a source other than  us,, (i.e. The Writers Store, Amazon.com, a university bookstore, etc.), you must return the software to that reseller per their return policy and procedures.

All activations must be removed from any computers on which Final Draft screenwriting software has been installed.

Once the software has been deactivated and returned to the place of purchase, no activations, updates, upgrades or technical support will be provided by  us.

 

Software returns due to wrong licenses

If you are returning an original software product due to the purchase of an incorrect license type (i.e. full version rather than EDU version) please contact sales@finaldraft.com to purchase the correct license needed.

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